Meet Our Team
Ben Thacker
Service Advisor
Mike Crouse
Service Manager
Lee Baker
Sales and Leasing Consultant
Bryan Aust
Finance Manager
Paul O'Bannon
Sales and Leasing Consultant
Rod Biffany
Parts Manager
Drew Payne
Sales & Leasing Consultant
Damon McGrew
Sales
Jack Bowell
Promotions/Special Events
Connie Strong
Receptionist
Ben Thacker
Service Advisor
Apr 07, 2021
I only had to take my car in for a recall, on an airbag....
I only had to take my car in for a recall, on an airbag. The service representative, Ben, was very friendly and considerate. Service, was great, and reasonably fast. The dealership, is very accommodating, and clean 👌 Would recommend this dealership to anyone!😀
Apr 07, 2021
Very friendly and courteous staff. Very clean and...
Very friendly and courteous staff. Very clean and comfortable waiting area for customers. The service department was busy the day I brought my QX80 in for service, however, Ben kept me informed of everything.
Apr 06, 2021
Always professional, friendly and courteous! Ive had a...
Always professional, friendly and courteous! Ive had a good experience with them having servicing, brake job and purchasing tires. They have a comfortable waiting room also. Thank you, guys in the Service Department, Ben and Mike.
Apr 02, 2021
Excellent service I came in for oil change I usually get...
Excellent service I came in for oil change I usually get tire rotation as well ever visit but since I had new tires put on month prior I did not need tire rotation even though the light was on with oil light. Would have been nice to reset the tire rotation light too seeing that I told them I had previous new tires nothing I can’t google. Overall very nice, professional and swift service
Mar 30, 2021
Very friendly clean very good at explaining what was...
Very friendly clean very good at explaining what was going with my SUV telling me about what service I need to have done in the future.
Mike Crouse
Service Manager
Apr 06, 2021
Always professional, friendly and courteous! Ive had a...
Always professional, friendly and courteous! Ive had a good experience with them having servicing, brake job and purchasing tires. They have a comfortable waiting room also. Thank you, guys in the Service Department, Ben and Mike.
Mar 30, 2021
Mr. Crouse, Mr. Thacker, and the service mechanics are...
Mr. Crouse, Mr. Thacker, and the service mechanics are always nice and very professional! I am always pleased with the quality of the services. Great job every time!
Mar 29, 2021
Car was repaired in reasonable amount of time, service...
Car was repaired in reasonable amount of time, service department assisted with a loaner vehicle in the interim and resolved a remote issue, pleasant surprise.
Mar 17, 2021
I brought my INFINITI QX50 in for a paint touch up on the...
I brought my INFINITI QX50 in for a paint touch up on the suv body and tire rim. The work was completed to my satisfaction.
Mar 17, 2021
The staff was extremely helpful when I had issues with my...
The staff was extremely helpful when I had issues with my SUV while traveling. They where able to get me back on the road quickly with minimal cost. Thanks for everything.
Lee Baker
Sales and Leasing Consultant
Mar 14, 2021
This was our third experience working with INFINITI of...
This was our third experience working with INFINITI of South Mississippi to help us with our vehicle needs. Once again, they did not disappoint! Lee from the Sales Team and Jeremy Odom, General Manager, went above and beyond the call of duty to take great care of us! No buyer’s remorse here! We are totally satisfied! See y’all on the next go round! ~Anthony & Kimberly
Mar 09, 2021
Great staff who are always helpful. This is the only...
Great staff who are always helpful. This is the only place I have my car serviced. I appreciate the email coupons and company discounts. Love my INFINITI!
Mar 01, 2021
Well, first of all, I RARELY do surveys, and I never...
Well, first of all, I RARELY do surveys, and I never write my own comments for a survey. However, with this website requiring it- I guess I dont have a choice. That being said- I am absolutely willing to submit this survey/review because I was truly pleased with Lee and the customer service here! I have zero complaints concerning the dealership, Lee, Jeremy and how smooth and pleasant the whole process was! Lee was nothing but professional, helpful and fun to work with. My ONLY complaint is this- maybe use a different survey website that does NOT require a written review. Otherwise, know that Lee gets TOP BOX scores across the board from me in all areas!
Feb 17, 2021
Lee Baker is both efficient and friendly to deal with....
Lee Baker is both efficient and friendly to deal with. His attention to detail and to my goals made this purchase a pleasant and successful one. I would definitely purchase from INFINITI again.
Feb 03, 2021
My buying experience with the two individuals was...
My buying experience with the two individuals was professional and exceptional. I will definitely be back when I’m ready to make other purchases. They made my experience easy
Bryan Aust
Finance Manager
Mar 09, 2021
Great staff who are always helpful. This is the only...
Great staff who are always helpful. This is the only place I have my car serviced. I appreciate the email coupons and company discounts. Love my INFINITI!
Feb 10, 2021
This was my first time to buy an INFINITI vehicle and...
This was my first time to buy an INFINITI vehicle and Jeremy and Damon made my purchasing experience a pleasure. They were very nice, professional and made the process so easy. I cannot say enough good things about them.
Jan 22, 2021
Paul and the other team members made the car buying...
Paul and the other team members made the car buying process easy and enjoyable! Super pleased and we will definitely be repeat customers! Great dealership and friendly staff!
Jan 19, 2021
Excellent staff! They were very helpful in the buying...
Excellent staff! They were very helpful in the buying process. I would definitely would recommend to others if they’re looking to purchase a car!
Jan 19, 2021
Great experience with Paul, Brian, Damon and Lee. Quick,...
Great experience with Paul, Brian, Damon and Lee. Quick, efficient service, no nonsense discussion that culminated in a very positive experience. Would recommend this dealership and team for any car buying needs.
Paul O'Bannon
Sales and Leasing Consultant
Feb 07, 2021
Paul was excellent! He was very knowledgeable and...
Paul was excellent! He was very knowledgeable and forthright, and not at all pushy. We can’t recommend him highly enough and will see him again the next time we need a car!
Jan 22, 2021
Paul and the other team members made the car buying...
Paul and the other team members made the car buying process easy and enjoyable! Super pleased and we will definitely be repeat customers! Great dealership and friendly staff!
Jan 19, 2021
Great experience with Paul, Brian, Damon and Lee. Quick,...
Great experience with Paul, Brian, Damon and Lee. Quick, efficient service, no nonsense discussion that culminated in a very positive experience. Would recommend this dealership and team for any car buying needs.
Jan 13, 2021
Not our first visit. A very professional and fair deal....
Not our first visit. A very professional and fair deal. No pressure. Jeremy and Paul along with all the other staff made our experience and purchase wonderful
Jan 12, 2021
Great teams often create great environments, Brian, Paul...
Great teams often create great environments, Brian, Paul and Jeremy were all very friendly. I would recommend this dealership to friends, family and others! Thank you to everyone!
Rod Biffany
Parts Manager
Mar 09, 2021
Great staff who are always helpful. This is the only...
Great staff who are always helpful. This is the only place I have my car serviced. I appreciate the email coupons and company discounts. Love my INFINITI!
Nov 05, 2020
Was greeted as I arrived Loved that everyone wore mask,...
Was greeted as I arrived Loved that everyone wore mask, very friendly and kept me informed about my car. Thanks for all you do. Great job!
Nov 01, 2020
My wife an I are frequent visitors to the area and we...
My wife an I are frequent visitors to the area and we have always been very Pleased with how Mike in the service department has treated us with our old QX30. The day we bought the new QX50, he was actually the one who first showed it to us. He made sure the whole process went smoothly and required the least amount of time necessary. On our last visit he made sure the additional options were ordered and installed on our vehicle in a timely manner so we could go on our East Coast Trip. Thank You so much!
Jul 21, 2020
Good evening,I will start off as a proud INFINITI...
Good evening,I will start off as a proud INFINITI owner.This is my second Infiniti.Yall,have truly taking care of my car.The service rep alway always get me in and out.And most of all very friendly..Thank you INFINITI for such a great staff.
Jun 30, 2020
Bryan was so amazing! Made this whole process for me very...
Bryan was so amazing! Made this whole process for me very easy and took his time to show me all the features in my new car, I love it so much!
Drew Payne
Sales & Leasing Consultant
Jan 14, 2021
My experience was the stereotypical experience that you...
My experience was the stereotypical experience that you have with a used car dealer. Dealer said they would take care of things as never did.
Jan 04, 2021
Jeremy and Drew are true professionals both went over and...
Jeremy and Drew are true professionals both went over and beyond expectation if u ever want a stress free,honest,straightforward,treated as a friend definetly head to infinity of south ms diberville and ask for drew or jeremy u will not regret the experience . Jeremy the general manager is world class is an understatement u will not be disappointed plus u will get a luxury vehicle it is a win win
Dec 31, 2020
You all are very good people I wish we had more...
You all are very good people I wish we had more business like you all keep up the great work Thanks mra rankin again thanks
Oct 01, 2020
The fastest service I have EVER seen. Thy have a...
The fastest service I have EVER seen. Thy have a fantastic crew there that really make U want to buy several cars. Especially Jeremy I wld buy anything from him. Plus the place is the cleanest and the friendliest welcome ladies. Will definitely be back within a year to purchase again and see Jeremy of course.. LOL
Sep 15, 2020
My husband just purchased me a beautiful 2020 QX60!!! I’m...
My husband just purchased me a beautiful 2020 QX60!!! I’m sure he drove Jeremy and Brian crazy!!! They were wonderful — they returned his calls within minutes. When we picked up vehicle, Brian was off - Drew assisted us. Again- they went out of their way to make us happy!!! I would highly recommend
Damon McGrew
Sales
Feb 14, 2021
Our experience with everyone at this dealership was...
Our experience with everyone at this dealership was wonderful. Jeremy and Damon answered all our questions. They made buying a new vehicle a joyful experience!!
Feb 10, 2021
This was my first time to buy an INFINITI vehicle and...
This was my first time to buy an INFINITI vehicle and Jeremy and Damon made my purchasing experience a pleasure. They were very nice, professional and made the process so easy. I cannot say enough good things about them.
Jan 19, 2021
Great experience with Paul, Brian, Damon and Lee. Quick,...
Great experience with Paul, Brian, Damon and Lee. Quick, efficient service, no nonsense discussion that culminated in a very positive experience. Would recommend this dealership and team for any car buying needs.
Nov 14, 2020
Could not have been treated any nicer!! The staff was...
Could not have been treated any nicer!! The staff was tremendous in working with me to get my car! Thank you guys so much for everything.
Jack Bowell
Promotions/Special Events
Mar 04, 2021
Well I actually won the car from The Beau Rivage. It was...
Well I actually won the car from The Beau Rivage. It was quite a shock and since we are from out of state, things could have been very complicated getting the car home. The dealership was awesome in expediting things quickly. Jack was very thorough in explaining how the car works. Everything worked out perfect because of Jack and the dealership.
Sep 11, 2020
My experience with this dealership could not have been...
My experience with this dealership could not have been better. Jack Bowell walked me through all the features of my new vehicle and went above and beyond to take care of us.
Jun 30, 2020
Bryan was so amazing! Made this whole process for me very...
Bryan was so amazing! Made this whole process for me very easy and took his time to show me all the features in my new car, I love it so much!
Connie Strong
Receptionist
Jan 13, 2021
Not our first visit. A very professional and fair deal....
Not our first visit. A very professional and fair deal. No pressure. Jeremy and Paul along with all the other staff made our experience and purchase wonderful
Nov 10, 2020
I received friendly, fast and courtesy service....
I received friendly, fast and courtesy service. Scheduling was easy and the wait time was great. I was very excited to receive my vehicle back washed.
Jun 30, 2020
Bryan was so amazing! Made this whole process for me very...
Bryan was so amazing! Made this whole process for me very easy and took his time to show me all the features in my new car, I love it so much!
