Customer Testimonials
Had a Tire problem and they took care of us in a timely matter; Always Professional & Friendly!
Perfect, easy and no hassle. Bryan was very professional. I would recommend again and again
Experienced key fob issue. Ben was able to troubleshoot and repair the issue, professionally and timely.
Ben and his team went went all out too get my wife's car back out on the road. Just wish he was a little easier on on my wallet. Lol thank yall
Lee was great salesman! He was not pushy and allowed us to look and decide without pressure!
Great service and very professional.
Great experience with financing! Efficient and overall faster service than I have ever experienced! I will come to this dealership for purchase in the future
Exceptional service. Highly recommend INFINITI service center. Everyone was very polite and courteous. Clean and nice atmosphere.
If you’re looking for a new or used car, you must reach out to INFINITI of South Mississippi and ask for Maddie Gedeon. Her outstanding customer service is out of this world. The time and efforts Maddie put was just amazing. Thank you, Maddie.
All personnel I came in contact with were helpful and amazing. A special thanks and appreciation to Lee who was always honest and respectful. Finance manager Chris was also very nice
I appreciate South Mississippi working me in on same day notice regarding battery issues much appreciated.
I needed a hatch strut replaced on my QX 50. Made an appointment, dropped my car off and was able to pick it up an hour later. No fuss, no muss.
Lee and the entire team were very accommodating and made the whole car buying process very easy. A+ Thank you!!
Very nice place. Very nice people first time visiting this establishment.. looking forward to seeing them again .
The services and all the staff was so amazing warming and helpful and very kind to me and my son when he returned to pick up my motor coach, l like to thank them.
Great quick service. Nice staff. Could have used some snacks and juices. Comfortable waiting area.
I live in Baton Rouge La. Had a some differences w BR Infintity Called Ben the service manager there. He listened and said can u be here in the morning. I said yes sir Showed up sis everything i ask him To do. Few weeks later has light come on and again I called Ben He said can u be here in the am. I’m said yes sir! Showed up he handled everything like we talked about. One thing that I really like about Ben he talks you thru the whole process and makes I feel at home Definitely ...
I drive from Baton Rouge La to South Mississippi because of the service manager Ben Thacker! I had some bad experiences w service at BR dealership. Called Ben and he’s has taken care of me and explained everything in detail that was what up w my car. Highly recommend driving to see this guy! Thanks Ben!
Great service department.
Bryan and Damon made my purchase as easy as possible. Thanks guys!
Service Manager Ben Thacker efficiently and professionally oversaw the comprehensive servicing of my car. I was very pleased with his pleasant and attentive attitude.
Personal care of services to my car through Infinity of South Mississippi has been awesome and much appreciated. I am happy to recognize Mr Ben Thacker as an excellent attentive Service Department Manager. Thanks so much Ben.
Very professional, knowledgeable and efficient. My vehicle search and purchase was made very simple with this dealership.
The men who handled my maintenance did a first class job. Kept me informed through out the process. For those of us that have to sit and wait please give us more than the weather channel!
Mike and the staff are the best!! Keeping my QX60 Hybrid running in top shape!!
I purchased a Hyundai Tucson yesterday from Inifniti. My salesman, Lee Baker, was absolutely wonderful. He was not pushy and he made me feel like my purchase choice was completely up to me. He was an open book and loved working with him! The finance rep, Chris Necaise, was very sweet and personable. He took his time to explain every thing I was signing and made me feel confident that I chose to do business with the right place. Wonderful staff, and I am absolutely in love with my new car. Thank y’all so much!!
Thankful for Ben and Mike in service and the GM Bryan for taking care of my vehicle! Needed a emergency fix on my truck and they were able to get me in and out at a reason price! Appreciate everything!
Outstanding people very informative and friendly. Good location, nice building, nice decorations nice couches and tvs
It was a great experience. Mr. Ben was very helpful and tires were installed in a timely manner.
Very convenient and fast service. Will always go there for my service.very nice and convenient
Very quick and consistent with there service. Never have had any problems and will continue to use them
Ben in the service department is an amazing asset to the service department. Always a pleasure to work with.
Everyone at INFINITI are wonderful.. I am pleased to say you all Rock
Excellent service! Friendly, knowledgeable, professional! They exceeded the level of customer care and attention I expected. You have a truly first class staff in this department. We will be back!
Great staff! Worth the drive from Slidell!
The staff provides professional care and a personalized touch for the service for my vehicle.
Trey was absolutely awesome, he understood that we were just starting to look for a new vehicle and understood that we didn't really know what we were looking for. It didn't matter, he took his time and let us drive several different vehicles. After 5 different dealerships we came back and bought from Trey.
Great service and employees. Highway recommend to other customers. Very professional and patient also time efficient
Im more than grateful and very happy with all the staff!
Always professional staff and clean service bay and lobby. They really take their time out to help find you the best service you need. I always go here for my oil change and get a clean car when they finish.
I never had to leave my home! When I called to see if the Audi Convertible was available, I ask if he could bring it to me for test drive! He did and we consummated the deal, he went back to office and sent contract back for my husband and I to sign! He then delivered the beauty and picked up the Caddy that we were trading in! The easiest deal we have ever made! We are elderly and they made our experience the best ever! Thanks Damon and INFINITI! The Davidson’s of Ocean Springs,MS……Tom, Mary and ...
Very professional staff, I’m happy with the service as usual!!!
Screw driver left under hood front service was good shop ok tell Mech I got his screwdriver
As always, the staff was very polite, courteous and professional.
Dependable and reliable service. I trust whatever they tell me about my 🚗. No further comment.
Everyone was great to deal with and very kind and knowledgeable! Will definitely be back
Very knowledgeable staff and quick turnaround.
Good service easy to work with did not push “extra” things on me. Was on time with appointment time.
Great service. Don’t have to wait long. Very knowledgeable of your time. Quality of work is good
Started a car search on Friday online. The process was quick and easy. When I arrived at the dealership they really rolled out the red carpet and showed great customer service. My salesperson Trey was very knowledgeable as well as Bryan who was very upfront and honest with us on pricing and financing.
The entire area is nice , smelling fresh and clean . They have a snack area for their customers while we wait . l highly recommend 👌
Very friendly and helpful. never have had an issue with this place and the service is awesome.
Trey was thee best! Very helpful and not pushy! Would recommend seeing him greatly.
Very helpful, friendly, worked hard to please and very efficient as well as fast and accommodating
I really appreciated the way Ben made sure everything I asked for was checked out and thorough.
The service here is always top notch. Everyone from the service dept. to our original sales man to the GM are always checking on us and stay on top of what’s going on with our vehicles. Any work is done quickly and and done right the first time!
Excellent service. Regular scheduled oil change. Able to make appointment when I needed it. Work completed quickly
Ben & the service team are always super nice & attentive. I never feel brushed off or placed on the back burner which I've experienced other places before. I trust the service because they're straight forward & have even let me know about financing options when repair costs were high.
Great service They found a wheel bearing problem that was still covered under warantee at 60k Fixed at definitely right price
Awesome place to go and do business! I would recommend to anybody looking for a new ride!
They were courteous and offered excellent service. Was a fast and accurate experience. Got us in the vehicle we wanted! Damon made our experience a great one.
Although I live in Slidell, LA & purchased my vehicle in Metairie, LA, I choose to have it serviced at INFINITI of South Mississippi because their service is that much better! I can always schedule an immediate appointment online that is convenient to me. The service advisors are welcoming, friendly, and knowledgeable. The waiting area is cool and comfortable. The cappuccino machine is definitely a plus! Service is quicker than expected and is always thoroughly explained to me on layman’s terms.
Wheel bearing went out but covered under warranty!!!!!
I discovered that my QX 50s faulty wheel bearings might be covered under warranty The dealership agreed and promptly made the repairs, Im very pleased with the result
Mr Biggs listened and then executed a plan to help me put my parents in a great vehicle. He was very thorough and he made feel comfortable in trusting him. He was great throughout the entire process. He definitely went above and beyond to be sure we were completely satisfied. Thank you Mr Biggs for taking great care of my parents!
Service rep was great and very professional and knowledgeable. Keep me and other customers informed of our vehicle status. But the washing of the vehicle was very sad not a very good job
Nice people. Easy to set appointments. Seem to be honest and customer oriented. Nice waiting room.
Customer Service at this dealership is excellent! I have been very satisfied with getting my vehicle repaired in a timely manner.
It is always a pleasure to have my car serviced here. I always feel my car is in good hands.
Very accommodating.very professional. Only problem I have is every time I have requested a loaner car ther is never one available.
Custom service is excellent. Always Friendly. Never a long wait time. Ben always provides an explanation of services.
Great experience!
Always on time for my scheduled appointments. I always know what to expect. Ben is a godsend to Infinity of South Mississippi. He keeps me informed and explains everything to me in layman’s terms. The waiting area is so comfortable and I love the cappuccino machine!
This dealership did a wonderful job on my Car. I really like all the people that I dealt with
Went to INFINITI SMS for routine service. The staff was professional and concerned about my needs, no long wait. Pleasant experience
Very courteous staff and pleasant Service Manager. Diagnosed and fixed single issue and provided requested maintenance service. System check-up found everything in order.
This visit turned out to be a great one on my wife SUV thank you
I have always had a great experience coming here and been called right away with any issues that may come up. They are friendly and do a detailed inspection every time.
Was not pressure into buying any vehicle. I knew what I wanted. Lee answer all my questions. Brian worked the phone. Very good team.
Pleasant experience with staff. Maintenance was quality work from what I can tell. Love my INFINITI!
Always a pleasure, I drove to this location in particular just because of my experience with the service department.
Very professional TEAM! From the GM to our sales account mgr , Lee Baker and the Service department it was an awesome buying experience. Thanks to All!
Ben Thacker goes above and beyond to help whether it be back service or an emergency
⭐️⭐️⭐️⭐️⭐️ best & easiest car buying experience, EVER!
Everyone at the dealership were so helpful and thorough. They did everything they could to help get me my car!
Everyone was very professional, knowledgeable, and extremely helpful. The GM made sure to make our purchase quick and painless. I will continue to recommend this dealership to all friends and family.
Great salesman and a great car. Would recommended to others. Damian was great with helping us buy our vehicle.
Great service, but did leave with a low tire pressure light suddenly coming on. This was never on before.
My shopping experience with Infinite of South Mississippi was awesome from my initial online contact with Lee Baker to the closing of purchasing my INFINITI with the finance manager, Brian. I highly recommend ISM to everyone looking to purchase a vehicle in South Mississippi ad well as Louisiana