Customer Testimonials

DealerRater logo
DealerRater Oct 16, 2021

They were persistent in finding the exact car I wanted. Excellent and professional team members.

Read at DealerRater

DealerRater logo
DealerRater Oct 16, 2021

So far things have been good. Some times it seems like the representatives are all new and still learning but they get the job done.

Read at DealerRater

DealerRater logo
DealerRater Oct 16, 2021

This dealership is always excellent in service. My infinity is in and out quickly. Ben takes care to make sure service is performed correctly and efficiently.

Read at DealerRater

Facebook logo
Facebook Oct 14, 2021

Seem anxious to please. Ben was very helpful.

DealerRater logo
DealerRater Oct 13, 2021

I was in and out in a timely manner Good service I don’t know what else to add

Read at DealerRater

DealerRater logo
DealerRater Oct 13, 2021

Nice friendly customer service and wait time was great and the waiting room was very nice

Read at DealerRater

DealerRater logo
DealerRater Oct 11, 2021

Great experience. Everyone there took really good care of us. Excellent location for our needs. Highly recommend!

Read at DealerRater

Facebook logo
Facebook Oct 8, 2021

Had a great experience getting my oil changed. Ben was very helpful and knowledgeable. I would recommend INFINITI of South Ms to my friends.

DealerRater logo
DealerRater Oct 7, 2021

Brian is the greatest and the salesman also best experience ever. I would recommend to anyone

Read at DealerRater

DealerRater logo
DealerRater Oct 6, 2021

The customer service is phenomenal. I wouldn’t go anywhere else. Thanks to Mr Ben Thacker.

Read at DealerRater

DealerRater logo
DealerRater Oct 1, 2021

Great job Great job Great job Great job Great job Great job Great job Great job

Read at DealerRater

DealerRater logo
DealerRater Sep 30, 2021

Always friendly and willing to help. Always prompt in responding to my request. Would purchase my next vehicle from them

Read at DealerRater

DealerRater logo
DealerRater Sep 28, 2021

They went above and beyond to meet us late in the day. Lee was a huge help and put us at ease with our decision. We cannot recommend him enough!

Read at DealerRater

DealerRater logo
DealerRater Sep 27, 2021

The service department always gets me in when I need my vehicle serviced. Ben is excellent

Read at DealerRater

DealerRater logo
DealerRater Sep 25, 2021

Excellent service ! extremely accommodating and very efficient! I do miss that they can't wash and clean the cars anymore because of COVID Overall completely satisfied

Read at DealerRater

DealerRater logo
DealerRater Sep 17, 2021

I came in after Hurricane Ida and on a time crunch. My car’s problem was diagnosed and fixed that day, which was important.

Read at DealerRater

DealerRater logo
DealerRater Sep 15, 2021

I’m not good with names but, I think the Service manager’s name was Mike. I let him know that I was a long ways from home with my kids and was concerned about getting stranded on the road after my check engine light came on. Mike brought me into his office and explained what was diagnosed and the cost to fix it. I greatly appreciated the honesty and fair cost of the services rendered. With that level of comfort, I asked if there were any services due, and I had my oil changed and tires rotated. It was ...

Read at DealerRater

DealerRater logo
DealerRater Sep 15, 2021

Excellent customer service. No issue with scheduling appointment or changing appointment. Speedy service will visit again

Read at DealerRater

DealerRater logo
DealerRater Sep 9, 2021

I evacuated from New Orleans to Biloxi and when I arrived I discovered a gash in my tire. I showed up to INFINITI without an appointment. They were able to quickly help me, Not only was that tire replaced, but I was also able to replace another tire with low tread and have my car serviced. The people were extremely helpful, professional and very nice. I left very happy!

Read at DealerRater

DealerRater logo
DealerRater Sep 9, 2021

Customer service was great and everyone was helpful. The service was quick and timely. I was last minute and they helped me with my flat tire in no time.

Read at DealerRater

DealerRater logo
DealerRater Aug 31, 2021

The service experience was excellent . We don’t have an INFINITI dealer in our town so we had to travel a long way to them . They made sure they had everything needed to ensure our trip over wasn’t a waste of our time . Repairs were completed much sooner than I expected and we were back on the road in time to get home before hurricane Ida caused us problems . Service advisors were very kind and kept me informed during the entire process . Everyone I Spoke with to at the dealership was very helpful . Will definitely return for any work ...

Read at DealerRater

DealerRater logo
DealerRater Aug 25, 2021

The process was lengthy and had a serious issue with my vehicle. There were no loaner vehicles available and believe my issue should have taken priority. When the part was delivered, I had to call and verify instead of someone contacting me.

Read at DealerRater

Google logo
Google Aug 25, 2021

Lee was professional, knowledgeable and efficient - he listened to what I wanted and then made it happen! Tremendous appreciation for not wasting my time and providing me the exact car I ask for!!!

DealerRater logo
DealerRater Aug 20, 2021

Everyone was very kind and extremely helpful. They made buying a new car simple and painless.

Read at DealerRater

DealerRater logo
DealerRater Aug 19, 2021

Great folks to work with. Lee went the extra mile to get the car I wanted and get my paperwork prepared before I arrived so I had to only sign and pick up the keys!

Read at DealerRater

DealerRater logo
DealerRater Aug 13, 2021

Service was done quickly and efficiently. Staff was very cordial and accommodating. Very pleased with my visit. I look forward to working with you in the future.

Read at DealerRater

DealerRater logo
DealerRater Aug 13, 2021

Awesome job very helpful and honest always let me know everything that is going with my car. Very very pleasant person Mr. Ben totally honest person

Read at DealerRater

DealerRater logo
DealerRater Aug 13, 2021

Professional, friendly service. Communication, scheduling, and work were all great. They went the extra mile to solve an unusual problem and got it done as easily as possible.

Read at DealerRater

Google logo
Google Aug 11, 2021

DealerRater logo
DealerRater Aug 11, 2021

Well organize dealership. Dealership was clean and friendly. Service was excellent. Vehicle was washed well. Love not having to wait along time. Looking forward to next visit.

Read at DealerRater

DealerRater logo
DealerRater Aug 9, 2021

Acknowledge the need and prompt service. We will be back to complete the recommendation to our vehicle and maybe use this facility for future need. Thanks

Read at DealerRater

DealerRater logo
DealerRater Aug 6, 2021

Was very prompted and professional I would recommended your service to everyone. Thank you for being so nice and helpful. Over all a great service.

Read at DealerRater

DealerRater logo
DealerRater Aug 2, 2021

Ben was extremely helpful and friendly. I went for a routine oil change but ended up needing a repair. I was very impressed by the wait time. The facilities were immaculate. Grade A service and customer service…

Read at DealerRater

DealerRater logo
DealerRater Jul 28, 2021

The Service Dept knew it was me and what service I scheduled when I drove up. They performed the service in my expected time. The Service rep greeted me and explained what was done . Great customer service!

Read at DealerRater

Facebook logo
Facebook Jul 28, 2021

I love how quickly I was able to get in and out compared to other dealerships and customer service was excellent.

Facebook logo
Facebook Jul 26, 2021

went in for a recall, in and out in less than 30 minutes. very professional

DealerRater logo
DealerRater Jul 26, 2021

Was having chassis control trouble on my car called the service department 4 hours later my car was running fine I will definitely take it back to them, Excellent service

Read at DealerRater

Google logo
Google Jul 24, 2021

Excellent service department. Ben was very friendly and helpful. Great experience.

DealerRater logo
DealerRater Jul 22, 2021

They really make you feel at home at this dealership, really enjoyed how personable Mike was. How clean the location is definitely helps out aswell.

Read at DealerRater

DealerRater logo
DealerRater Jul 22, 2021

The service representative was Awesome there was no long wait time . The service representative was knowledgeable and kept me informed on everything they were doing.

Read at DealerRater

DealerRater logo
DealerRater Jul 19, 2021

From the moment we stepped onto the lot, we were greeted right away, treated with respect, and our salesman, Lee, made an effort to understand exactly what we were looking for. The entire team went above and beyond our expectations. We have had trouble with other dealerships recently, so to see the huge difference in customer service was just amazing. When are are ready for another car, we are looking for Lee and Bryan again!

Read at DealerRater

Google logo
Google Jul 16, 2021

Service manager Ben is a true professional. He is an absolute pleasure to deal with no matter what the issue may be.

DealerRater logo
DealerRater Jul 14, 2021

I came in looking for a suv, I already had my eyes on a particular model so I let them know what I wanted the truck was in a different state they drove there to get my truck and I came the next and it was there beautiful and ready the entire process was quick and easy they were so informative and patient. Thank you Bryan and Dexter I’ll be back.

Read at DealerRater

DealerRater logo
DealerRater Jul 9, 2021

They did a good job with my vehicle kept me informed on any issue I may had on my vehicle had brief Before & After service

Read at DealerRater

DealerRater logo
DealerRater Jul 9, 2021

Easiest time I’ve ever had buying a car .Dexter and Bryan were friendly efficient and awesome. I love my new QX 60 and my buying experience.

Read at DealerRater

Google logo
Google Jul 7, 2021

Very professional and courteous people to do business with

DealerRater logo
DealerRater Jul 7, 2021

Ben was so awesome at assessing my vehicle 's functionality. Very clear about expectations on eta as well & accommodation of my work schedule since no loaners were available. I would recommend this service dept as this is my 1st time owning an INFINITI. Top notch!

Read at DealerRater

Google logo
Google Jul 7, 2021

Google logo
Google Jul 7, 2021

DealerRater logo
DealerRater Jul 4, 2021

The entire team was very knowledgeable and helpful. Not pushy. We’re able to answer all of our questions about the models we looked at during our visit. Overall a pleasant experience.

Read at DealerRater

DealerRater logo
DealerRater Jul 4, 2021

My car buying experience at Infinity of SM was the best that I’ve ever experienced. Bryan and Dexter were amazing and very professional. They appraised my trade in and had me a bottom line figure in less than 30 minutes, which was very fair. This is my first Infinity vehicle and I’m confident it won’t be my last. I will definitely purchase here again.

Read at DealerRater

Google logo
Google Jul 3, 2021

Big shoutout to Damon and his manager Brian. Were very laid back and super helpful with the purchase of my new 2019 Lexus RC350!

DealerRater logo
DealerRater Jul 3, 2021

Damon was great! Walked in expecting to be given the usual car sales pressure, but he was super laid back and let me get acclimated to the car I came to see. Went to lunch, came back, and a little while later, I took home my new Lexus RC 350. Their business manager Brian did a great job fighting to get me the best rate, and was very professional going over the aftermarket options. Before I left, I spotted a blemish that wasn't caught through detail / PDI, and Brian set up an appointment to have it taken care of the ...

Read at DealerRater

DealerRater logo
DealerRater Jul 2, 2021

Ben was 100 perfect all the way around. i had some problems with a camshaft sensor, with replacing it, it went out again and long story short it was just a bad part. i was aggravated with the whole process but ben took care of it all and made it a walk in the park!

Read at DealerRater

DealerRater logo
DealerRater Jul 1, 2021

Ben was absolutely amazing. Returned all my calls and answered all my questions. Unfortunately INFINITI corporate is awful (up until I spoke with the one person who could actually help after spending hours on phone with ones who were absolutely clueless). Only problem I have with INFINITI of So MS is there’s no loaners ever available and they need more help in service. 2 service advisors is not near enough. Ben was top notch!

Read at DealerRater

DealerRater logo
DealerRater Jun 29, 2021

The service department was Awesome. Mr Thacker was very knowledgeable and professional. I was in and out in no time. Was given a date the issue that I had would be fixed. Thank you Mr. Thacker and INFINITI of south MS.

Read at DealerRater

Google logo
Google Jun 28, 2021

The staff was great,Ben did a great job. My only problem was I didn't get a mpi on my car and my brakes on the rear need to be replaced. This is the only concern that I had.

DealerRater logo
DealerRater Jun 26, 2021

The service is great and you are in and out..

Read at DealerRater

Google logo
Google Jun 25, 2021

DealerRater logo
DealerRater Jun 24, 2021

I have never had a good experience at a car dealership…BUT man….I honestly have never had a better experience when marking a big purchase!! It was straight forward…no messing around and I think I was in and out in like 2 hours…if that!!! Great place to get your next vehicle!!

Read at DealerRater

Google logo
Google Jun 19, 2021

DealerRater logo
DealerRater Jun 18, 2021

Thank you, Lee and Bryan!!! I’m still smiling because of the awesome service you both showed me today!! Here’s to 10 more years! QX50😃

Read at DealerRater

Facebook logo
Facebook Jun 16, 2021

Ben is always great, and no matter how much is going on or how busy it is, he makes it a point to provide excellent customer service!

DealerRater logo
DealerRater Jun 15, 2021

Most Excellent Service Department!! Consistency with quality and efficiency and professionalism. Bringing my car in for service is always fast and thorough leaving no problem unaddressed

Read at DealerRater

Google logo
Google Jun 12, 2021

Everything is always completed promptly and thoroughly.Thanks

Google logo
Google Jun 12, 2021

Very easy, fast, and great buying experience. Was my 2nd vechile purchase from this dealership ship and salesman (Lee Baker) excellent customer service and will not purchase a car from anyone else.

DealerRater logo
DealerRater Jun 10, 2021

I called prior to arriving. They welcomed me to come in. My service was quick and customer service was superior. I will definitely return in the future 💕

Read at DealerRater

DealerRater logo
DealerRater Jun 10, 2021

Very professional service staff. They have always seem to be concerned with ensuring the absolutley best customer service. I look forward to my visit to the dealership.

Read at DealerRater

Google logo
Google Jun 10, 2021

DealerRater logo
DealerRater Jun 10, 2021

It was easy to schedule a service appointment online. Very friendly staff. Wait time for vehicle was not bad. I did purchase my vehicle from INFINITI of Mobile but the Coast dealership is more convenient for me.

Read at DealerRater

DealerRater logo
DealerRater Jun 8, 2021

I found the car dealership at South Mississippi INFINITI to be very caring, generous, kind, reasonably priced, social distanced, Covid precautions, professional, courteous friendly and prompt. Will recommend to other customers.

Read at DealerRater

DealerRater logo
DealerRater Jun 5, 2021

Had the pleasure of working with Paul followed by Bryan at the INFINITI of South MS dealership. Paul was extremely helpful, personable and provides great customer service. At no point did I feel rushed or pressured. I was able to purchase a top of the line vehicle and received top of the line service!! Can’t recommend these guys and this place enough!

Read at DealerRater

DealerRater logo
DealerRater Jun 2, 2021

My vechicle is been service at ur service department and I know it's been well taken care of it because of ur service managers Mike & Ben they are second to none there service has been excellent

Read at DealerRater

DealerRater logo
DealerRater Jun 1, 2021

Awesome customer service but it would’ve been nice to receive a car wash. Maybe I’m just spoiled to Mercedes of south Ms service.

Read at DealerRater

DealerRater logo
DealerRater May 31, 2021

Lee Baker was very knowledgeable and super easy to work with. Bryan Aust had all of our paperwork ready on this Memorial Day Weekend Holiday!

Read at DealerRater

Facebook logo
Facebook May 29, 2021

Friendly and professional to deal with

DealerRater logo
DealerRater May 28, 2021

Excellent service. Ben always makes sure that I receive the best time and the work is done properly. I never have to wait long for the work to be completed

Read at DealerRater

DealerRater logo
DealerRater May 28, 2021

This is the best dealership I have dealt with. The salesman,service rep and general manager was all very friendly and helpful. Will definitely recommend this dealership to all.

Read at DealerRater

Facebook logo
Facebook May 28, 2021

Had an awesome experience! Damon and Brian were extremely helpful and patient as I worked through my decision process. Couldn’t be happier.

DealerRater logo
DealerRater May 26, 2021

I love my Infinity and the people at the service department are very nice and helpful. I have been very happy with the Service at Infinity of South MS

Read at DealerRater

DealerRater logo
DealerRater May 25, 2021

Professional is the first thing. Nice and friendly, very knowledgeable just pleasure to work with also over the phone when I spoke with Ben couldn't have spoken with a better guy very helpful nice just a pleasure to work with those guys again they are awesome thanks a lot

Read at DealerRater

DealerRater logo
DealerRater May 25, 2021

I was greeted immediately upon arrival by Mike in the service department. He listened to my needs and made notes of what he thought needed to be done. Friendly courteous thoughtful and thorough service. You just can’t ask for more than that.

Read at DealerRater

DealerRater logo
DealerRater May 22, 2021

I couldnt have had a better experience! I told Paul what I wanted and it was waiting on me when I got to the dealership. He answered all of my questions and made me feel like we had known each other forever.

Read at DealerRater

Google logo
Google May 21, 2021

DealerRater logo
DealerRater May 20, 2021

AWESOME SERVICE very helpful and knowledgeable service professionals. I will continue to bring all of my vehicles to INFINITI of South Mississippi. fast and great price

Read at DealerRater

DealerRater logo
DealerRater May 18, 2021

Mike provided a excellent service and was very helpful. Every time I bring my car in, I feel at ease knowing he will help me with anything.

Read at DealerRater

DealerRater logo
DealerRater May 16, 2021

Very personal and helpful. The team at INFINITI of South Mississippi made a car buying experience very easy and pleasurable! The best we’ve ever had.

Read at DealerRater

DealerRater logo
DealerRater May 13, 2021

Great service. As usual, they went above and beyond. They are always thorough and a pleasure to work with. I will continue to have both vehicles serviced here.

Read at DealerRater

DealerRater logo
DealerRater May 12, 2021

The service was good. The environment was nice. It took a little longer than I expected. I always get good service when I visit INFINITI of So. MS.

Read at DealerRater

DealerRater logo
DealerRater May 12, 2021

Friendly very informative very professional..I took my car in for a service and I waited in the lobby until it was complete very timely service.

Read at DealerRater

DealerRater logo
DealerRater May 11, 2021

Changed oil and did multi point inspection. Fast. No loaner car. Thank you so very very very much. Wish you were in Hattiesburg Mississippi which is closer.

Read at DealerRater

DealerRater logo
DealerRater May 9, 2021

Damon and Brian helped me so much!! They made my first buying experience easy and stress free! I would recommend INFINITI of south Mississippi so anyone!!

Read at DealerRater

Facebook logo
Facebook May 8, 2021

Great hospitality. The receptionist was warm and caring. The wait time was adequate. Mike was checked in often.

DealerRater logo
DealerRater May 6, 2021

Thanks for always taking great care of us. We are ready for you to bring back the car wash though🥴 See ya next oil change!

Read at DealerRater

Google logo
Google May 5, 2021

DealerRater logo
DealerRater May 3, 2021

Great service, experience at INFINITI. Lee Baker was so helpful and nice. He was one of the best, also Bryan was awesome too. Great guys!

Read at DealerRater

DealerRater logo
DealerRater May 2, 2021

Great service, great experience!!! I will definitely be back, we won't take my wife INFINITI anywhere else. Service Department is 10 out of 10!!!

Read at DealerRater

Google logo
Google May 2, 2021

DealerRater logo
DealerRater Apr 30, 2021

Lee Baker (sales) was helpful, knowledgeable of the product, listened to what I was looking for, and wasn't pushy, which was appreciated. Bryan went the extra mile to get us the best interest rate. Mike and Ben helped get me a loaner car while mine was in the shop and are helpful and friendly.

Read at DealerRater

DealerRater logo
DealerRater Apr 25, 2021

Great service from start to finish. Ray Brandt customer service has always been outstanding. This is my third Ray Brandt INFINITI two from the Metairie location and one from D’Iberville - the experience has always been outstanding.

Read at DealerRater


Leave Us A Review