Customer Testimonials
Paul and the other team members made the car buying process easy and enjoyable! Super pleased and we will definitely be repeat customers! Great dealership and friendly staff!
I can’t say enough about Lee and Jeremy and the experience I had with them both with the purchase of my QX 80. Thank you both!
Excellent staff! They were very helpful in the buying process. I would definitely would recommend to others if they’re looking to purchase a car!
Great experience with Paul, Brian, Damon and Lee. Quick, efficient service, no nonsense discussion that culminated in a very positive experience. Would recommend this dealership and team for any car buying needs.
Mike the service writer was very friendly and helpful. He was very knowledgeable about the service. I will definitely do business there again because of Mike.
Quick,quality service. Attention to customer request was an added bonus. Highly recomended for repairs and customer service. Clean and safe facility as well too!.
Great service! Loved the coffee and hot chocolate. They fixed our tire that was missing a bolt! Thanks for everything!! Don’t remember the names.
Not our first visit. A very professional and fair deal. No pressure. Jeremy and Paul along with all the other staff made our experience and purchase wonderful
Great service! I did email after pick up and have not received a response to my email though. I need to know how to reset my service prompt thing. It’s still showing I still need an oil change.
Great teams often create great environments, Brian, Paul and Jeremy were all very friendly. I would recommend this dealership to friends, family and others! Thank you to everyone!
Once again I received excellent service from Ben and INFINITI of South Mississippi. My vehicle was ready in about an hour without any unnecessary work needed.
Great and timely service. They were able to get a new car battery in my QX80 the day before Christmas! I will be using them for all my future needs!
Lee and Jeremy were an absolute pleasure to work with, and I never once felt like they were being anything but completely truthful in the process of buying my first vehicle! I very much appreciated all of their help and guidance and would most certainly recommend INFINITI of South MS to anyone. Thank you guys so much! You are true professionals.
Jeremy and Drew are true professionals both went over and beyond expectation if u ever want a stress free,honest,straightforward,treated as a friend definetly head to infinity of south ms diberville and ask for drew or jeremy u will not regret the experience . Jeremy the general manager is world class is an understatement u will not be disappointed plus u will get a luxury vehicle it is a win win
Found what I wanted and was willing to work with me to make a dream come true for me. They were willing to work with me on price, gave me the cargo net and ordered floor mats for my vehicle.
You all are very good people I wish we had more business like you all keep up the great work Thanks mra rankin again thanks
Couldn't be more happy with the sales people that worked with me, Id rate it a 10 Plus, Everything was just perfect, Love the car
Ben is the nicest person ever! He is very patient. Wish you were still doing courtesy vacuuming but I understand . I definitely recommend infinity of south Mississippi.
My visit to this Dealership was great!! It was quick and done well!! Thank you to this Infinity Store!!!! Everyone gave me a great feeling about my car
Everyone I encountered was helpful and competent. They listened to my concerns about my car and followed up with me promptly. I was offered refreshments while I waited and I wasn’t there very long and was able to resume the rest of my day.
Service was was outstanding. It's the best I have received at all the dealership that I have ever been to. Keep up the good service.
Great service as always! All the employees are very nice and professional. They always explain what services are needed and recommended. I will keep having service as long as possible at this location.
I really enjoyed my visit to South Mississippi INFINITI. Everyone was so polite and helpful. The salesman that worked with me was wonderful! He went above and beyond my expectations.
Took longer than anticipated to complete the paperwork. Waited around a lot for the paperwork. Why does this force you to have 25 words. Ridiculous
AC not working properly. Intermittent problem. Did not act up during visit. Finishing 25 words so I can go back to work to pay for the car
Very pleased with recall repair experience. Ben Thacker, Service Manager, was very helpful in our visit. Would recommend this dealership to anyone. Made a nice day for my wife and me. Thanks!
Great service, but repairs are expensive. However, that's expected at a luxury dealership. Ben was was friendly and professional. I'm happy with the service at INFINITI.
Very helpful, courteous and knowledgeable! Close to my home....glad they are washing cars again! Only problem is there are no loaners available which makes it difficult to drop off for service.
Really didn’t have much contact with the staff, only the service department but I can say everyone was extremely courteous, professional and most of friendly.
Very difficult situation that was handled without much hassle. Straight forward salesman which is what I like. Make sure to ask for Lee Baker if you want expert service.
Excellent service experience! They were certainly a blessing to me!
I had decided on the Cadillac ATS and found a beautiful 2018 at Infinity of South Mississippi! Shawna was amazing and the car is the best! Thank you to everyone!
Could not have been treated any nicer!! The staff was tremendous in working with me to get my car! Thank you guys so much for everything.
The service was absolutely amazing. Mike went out of his way to help me. My dat was totaled and he handled everything. Even retrieved my stuff.
I received friendly, fast and courtesy service. Scheduling was easy and the wait time was great. I was very excited to receive my vehicle back washed.
I was pleased with my service overall. Work that was performed was done right and in a timely manner. Only issue I had was clear communication with the service advisors on the completion time and price of work.
Was greeted as I arrived Loved that everyone wore mask, very friendly and kept me informed about my car. Thanks for all you do. Great job!
They give excellent service. Are available when I have a problem to repair on the day I need it worked on. Mike and Ben are great!
My wife an I are frequent visitors to the area and we have always been very Pleased with how Mike in the service department has treated us with our old QX30. The day we bought the new QX50, he was actually the one who first showed it to us. He made sure the whole process went smoothly and required the least amount of time necessary. On our last visit he made sure the additional options were ordered and installed on our vehicle in a timely manner so we could go on our East Coast Trip. Thank You so much!
Had an appointment for early morning so I notified service dept that I would drop my vehicle off the night prior. I go up there a little past noon and they never even started on servicing my vehicle yet.
Battery check was great. However the car wash was crap. No vacuum, didn’t open doors to clean inside doors. Back was still dirty. They could have put a little more effort in to cleaning an INFINITI. Like they do at Mercedes.
The service is always amazing!
The service department, as always, was fabulous. Fast, friendly, efficient, courteous, communicated well all the way from the time of making appointment through checkout and all points in between.
Fast, friendly service. Every one was polite and wore a mask. The loaner car was clean and still had the new smell. Overall a great experience.
Great service and friendly staff. Shout out to the service manager Mike - he’s awesome and very helpful! I trust them to take care of any services my vehicle may need.
I had an outstanding experience buying my new QX50 and I absolutely love it! Lee Baker helped us from start to finish and made the process super fast and easy. Best car buying experience I have had!
I had a screw in my tire, I was stressed about having to purchase a new run flat tire 🤦🏽♀️ . The service department was awesome they checked the tire thoroughly and to my surprise the screw did not puncture through. I didn’t need a new tire. The service manager was wonderful!!!
Purchasing a vehicle from salesman Lee Baker was the smoothest and fastest transaction that I have ever had. No fuss, no gimmicks. He found the car that I wanted, had price approved and I was out the door in record time. Almost like the old days. Your word is your bond and a handshake is as good as a contract. Kudos to INFINITI of SM for salesman like Lee.
Great Dealership with exceptional great service! Our salesman Lee was knowledgeable, helpful, friendly and made the process as quick and easy as possible. Highly Recommended!
The fastest service I have EVER seen. Thy have a fantastic crew there that really make U want to buy several cars. Especially Jeremy I wld buy anything from him. Plus the place is the cleanest and the friendliest welcome ladies. Will definitely be back within a year to purchase again and see Jeremy of course.. LOL
We purchased a new vehicle from INFINITI of South Mississippi and worked with Shawna Love. She was very easy to work with, professional, and friendly. Both Shawna and GM Jeremy Odom were great to deal with and I look forward to doing business with them in the future.
Driving down to Mississippi passing up all the dealerships in Louisiana. I thought maybe I made a mistake. However I hit the jackpot. Thanks Jeremy,
My husband just purchased me a beautiful 2020 QX60!!! I’m sure he drove Jeremy and Brian crazy!!! They were wonderful — they returned his calls within minutes. When we picked up vehicle, Brian was off - Drew assisted us. Again- they went out of their way to make us happy!!! I would highly recommend
I have been a customer of INFINITI of South Mississippi almost since they opened. Since Ben and Mike have been there, I am always greeted in a friendly and professional manner. They make sure that everything is completed and the car ready for me when finished.
My experience with this dealership could not have been better. Jack Bowell walked me through all the features of my new vehicle and went above and beyond to take care of us.
Friendly. Issues were addressed and parts ordered ASAP to get all work done. Received military discount and scheduled to get my Final work done before I left.
My buying experience at INFINITI of S. Ms. was fantastic.... our sales person Lee Baker and GM Jeremy Odom were fantastic, they were completely knowledgeable and put us at ease with the process. The experience was so positive that we came back the next week and bought a second vehicle.
Ben was very helpful! He listened to my problem, checked it out for himself, and tried other solutions. Ben also explained in detail his findings and what he tried. In addition, he encouraged me to come back if that didn’t solve the problem.
Great people with excellent customer service!!. The service technicians were extremely knowledgeable as well as informative. I was in without an appointment and out extremely fast! Great job.
My husband & I purchased a new Q60S Coupe today from Lee Baker. It was the easiest car buying experience EVER! Lee was professional, knowledgeable and patient. He was able to not only answer all our questions, but anticipate some of them also and answer those too. We will soon be purchasing another vehicle and the first place we will go is to see Lee again!
Very helpful service department. Ben thacker has done a great job helping me with my g37 issues. Keeps me in the loop on what's going on during the servicing of my car.
Shawna was awesome to work with! She was very professional and courteous. She took the time to find me what I was looking for and even after to sale she went above and beyond to make sure I was satisfied! Great job!
Just stopped by to check on few things Ben was very helpful on answering my questions and getting my car serviced everything was perfect thanks !!!
Awesome car buying experience! Everyone went out of their way to make sure we were happy! I absolutely love my new car. Special thanks to Drew and Bryan!!
I miss the wash and vacuum service. My washer fluid was not replaced. No coffee available. I know it’s a pandemic, but there are ways to serve coffee.
Awesome service depart. Thanks to Lee Barr and Mike Crouse for your kind assistance. They serviced and diagnosed my problem and was very supportive to my needs.
Always courteous excellent service. No further comment should be required. This is the best car service we have ever had in the past fifty years.
This dealership and our salesman were exceptional. We made an informed decision without be pushed to make a purchase to quickly. Everyone was very friendly and accommodating.
As always, superior customer service!
My husband loved the car and Drew worked well with us to ensure the deal was made. Excellent dealership, very courteous, efficient, and professional. We highly recommend this dealership.
Shawna was the best. Nice, knew the car to explain and was not pushy. We will highly recommend her to friends and family. Shawna got exactly what we wanted.
Awesome service! 1st time visit. Definitely worth the drive..professional knowledgeable amd courteous. Will definitely recommend amd come back! Make me feel comfortable. Literally zero issues. They are awesome
Good evening,I will start off as a proud INFINITI owner.This is my second Infiniti.Yall,have truly taking care of my car.The service rep alway always get me in and out.And most of all very friendly..Thank you INFINITI for such a great staff.
Fantastic experience! Bryan was a great salesman and Jeremy made the financing quick and painless! We highly recommend INFINITI of South Mississippi for any of your vehicle needs!
Ben Thacker in service was able to quickly resolve my car remote issue when I arrived at the dealership without an appointment. Many thanks, Ben!
We are very happy with our new car and shawna and jermy gave great customer service. We love the service they gave us and were very nice
I was traveling through MS and my service light came on for maintenance. I called and the team was able to get me in next day without slowing my trip down any. Great service, I was in and out no problem. Greatly appreciate your service!!
Bryan was so amazing! Made this whole process for me very easy and took his time to show me all the features in my new car, I love it so much!
Very easy folks to work with, I received a fare trade from my Ford pick up. and I was happy with the price on the GMC. Just the best experience all the way around. Dryan Aust was great to work with. I would definitely come back.
This was the best car buying experience ever! Shawna Love and Jeremy Odom are ROCK STARS!!! There was no hassle and no long waiting. Perfect!
One of my best car buying experience ever!! I love my infinity QX50 I highly recommend the sales rep Bryan Aust. He was very patient, understanding, & helpful.
It was great fast service. Came in for oil change, tire rotation and oil filter change. All were professional and courteous during our visit. Thanks!
Very well handled from beginning to roll out the shop! Timely, well performed and professional representatives! Courteous and personal service also. Extremely knowledgeable and capable of providing excellent service!
Lee Baker and Jeremy Odom were awesome. Great buying experience and loved just hanging out. Will definitely be buying from Lee and Jeremy again in the near future. Keep up the great work guys.
I believe this car purchase was the most pleasant experience I have ever had. They answered all my questions about the car and took such a short amount of time to complete the paperwork and finish the sale. I was treated like family and I have already referred some friends to your dealership. Thank you Shawna and Jeremy!
This was the best car purchase, 2020 QX50, in all my years of buying cars. From test driving to the walk out the door. Amazing! Our salesman, LEE BAKER was THE BEST EVER!!!!! He was very professional and had a honest presentation of himself. I have encountered a few that was not, but he was very welcoming to the dealership. He was very informative, no pressure to purchase, nor did he feed us any dialog of why to purchase this vehicle. If any future purchases arise, WE WILL RETURN.
Lee was great to work with! He helped us find our perfect car! The process was so easy and streamlined! Highly recommend INFINITI of South MS!!
Call to have my wife's SUV checked for issues with the transmission. Ben was very clear and upfront about the issues and process to get it fixed. SUV was fixed and so far so good. Thanks for your help Ben!
Ben was professional and courteous, informed me of a couple minor issues outside of what I was there for. I'll be back for sure!
We had a great experiance buying a 2020 QX60 today at Infinity of South MS. Lee Baker, our salesman, is a real professional and well versed on all characteristics of the Q60 and explained everything in a manner that we clearly understood. His candor and humor marked a perfect ending of our search for our new SUV. No high pressure, no overpowering dialog only a very informative conversation filled with facts; what a pleasure. Jeremy Odom was the same way; just great to deal with. We would recommend this "dynamic duo" to anyone in the market for a fine ...
It was great working with this dealership. They were very helpful and also very nice! Our two sons came along for the deal and they were very patient with them. Will definitely shop for vehicles with them again.
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